What its all about: Did you know that as a manager, 42% of your energy is spent dealing with conflict at work? When someone upsets you, irritates you, or disrupts your office, do you feel comfortable, competent and confident to address it?
Conflict is VERY expensive--both financially and emotionally. Learn how to:
- Overcome Reluctance to manage conflict
- Clarify expectations of yourself and others
- Know when to hold 'em--know when to fold 'em
- Language the promotes cooperation and collaboration
- Eliminate your resistance to taking a stand for what is important to you
Dr. Shaller has spent over 35 years teaching, coaching and motivating people from the classroom to the boardroom where she leads people to examine their lives, uncover their dreams, define their values and develop the careers and relationships they want.
About Rhoberta Shaler
Rhoberta Shaller, PhD earned her PhD in Educational Psychology and her Mediation and Negotiation training from the internationally recognized Justice Institute of British Columbia. She has appeared on many radio, TV and Internet talk shows and is the author of 2 best selling business books (Optimize your Day: Practical Wisdom for Optimal Living and What you Pay Attention To Expands). She is a corporate coach, offers executive retreats and offers Internet seminars at her website at www.OptimizeInstitute.com.