Q: What is an On-line Training Course?
A: An On-line Training Course is a seminar that is taken completely on-line. The seminars are from 60 to 90 minutes in length and are presented by the top originators in the industry. We have designed them with the busy loan officer in mind.

Q: Do I need special software for my computer to play an On-line Training Course?
A: Your computer needs the Macromedia Shockwave Plugin installed on it to view On-line Training Courses. The Shockwave Plugin is produced by the same company that makes the more well known software Flash that is widely used on the internet. When you attempt to view an On-line Training Course, your computer will test to see if this plugin is installed. If it is not, it will give you download and installation instructions. Download Shockwave Here.
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Q: What is a CD ROM Replay?
A: A CD ROM Replay is simply the On-line Training Course on a CD. CD ROM Replays are no longer offered effective 12/1/2011.
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Q: I lost my login name and password.
A: If you remember the email address you used, click here to have your login name and password emailed to you. Feel free to contact our office if you are having any login problems (1-800-535-3343).
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Q: What will happen to my information once I register?
A: Click here to view the privacy statement.
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Q: How do I change or update my registration information?
A:Click on the link labeled "Update Information" on the "Your Online Training Library" page (click the "View Your Courses" tab to get there).
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