Questions:
1.
What is an On-line Training Course?
2.
Do I need special software for my computer to play an On-line Training Course?
3.
What is a CD Rom Replay?
4.
I lost my login name and password, what do I do?
5.
What will happen to my information once I register?
6.
How do I change or update my registration information?
Q: What is an On-line Training Course?
A: An On-line Training Course is a seminar that is taken completely on-line. The seminars are from 60 to 90 minutes in
length and are presented by the top originators in the industry. We have designed them with the busy
loan officer in mind. Once you purchase an On-line Training Course, you have lifetime access to it--you can view it as many times as you want. View the On-line Training Course at home or work it's up to you. We are so confident that once you see how
convenient On-line Training Courses are, you will come back month after month. View a FREE On-line Training Course. Click here for more information.
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Q: Do I need special software for my computer to play an On-line Training Course?
A: Your computer needs the Macromedia Shockwave Plugin installed on it to view On-line Training Courses. Each On-line Training Course comes with a FREE preview that shows you a portion of the On-line Training Course.
If you can view the preview, then you can view the On-line Training Courses. To view a preview, just go to our main On-line Training page and click on any of the On-line Training Courses. You will then come to a page describing the On-line Training Course, which also has a link to view the preview of that On-line Training Course. The Shockwave Plugin is produced by the same company that makes the more well known software Flash that is widely used on the internet.
When you attempt to view an On-line Training Course preview, your computer will test to see if this plugin is installed. If it is not, it will give you download and installation instructions. Download Shockwave Here.
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Q: What is a CD ROM Replay?
A: A CD ROM Replay is simply the On-line Training Course on a CD. It is the exact same seminar; but it is put on a CD which means
you don't need an internet connection to view it. You can purchase a CD ROM Replay of the On-line Training Course that you have purchased. These CD's can only be played on your personal computer and cannot be played
on standard CD players.
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Q: I lost my login name and password.
A: If you remember the email address you used, click here to have your login
name and password emailed to you. Feel free to contact our office if you are having
any login problems (1-800-535-3343).
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Q: What will happen to my information once I register?
A: Click here to view the privacy statement.
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Q: How do I change or update my registration information?
A:Click on the link labeled "Update Information" on the "Your Online Training Library" page (click the "View Your Courses" tab to get there).
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