| Tom Bass, South Pacific Financial Corp, has built his business based upon the "raving fans" service model - in other words - the Nordstrom's of the mortgage business. He will reveal how he turns his clients into his personal "sales force" by using the good old word-of-mouth referrals.
Tom has created a successful business by developing relationships and more importantly, understanding the lifetime value of a client, based not only on the number of transactions with each client, but the number of referrals generated. He will reveal how he turns his past clients into his own sales force, without spending a bunch of money on expensive advertising or buying leads.
Ranked as one of the top 200 mortgage originators for the past 5 years, he closes an average of 600 units per year - with 90% of those loans being referred to him by past clients and his affinity partners. Tom can show you exactly how he does it - from the initial phone call; during the loan process; at the closing table - and beyond!
Hire Tom Bass for your next event!
Tom can speak to your company or association on the following topic:
- Forging Relationships: A Client-for-Life Model
- Speaking Fee: $6,500 (plus expenses)
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